Where did the explanation go? | Photo by Sven Hoogerhuis / BSR Agency / Getty Images

Ticketmaster has taken down its explanation for why buying a ticket to Taylor Swift’s The Eras Tour was an absolute disaster. The explanation, titled “The Taylor Swift Onsale Explained,” was live in two places on Ticketmaster’s website on Thursday and is now gone from both. But because the internet never forgets, you can still read it thanks to Google’s cache, and in case that fails, we’ve embedded it at the bottom of this article.

In its post, Ticketmaster said that despite spending out 1.5 million invites to Verified Fans for Tuesday’s presale and putting 2 million fans on a waiting list, it saw “3.5 billion total system requests,” which the company said was four times its previous peak. Ticketmaster also shared a somewhat vague chart…

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